Speakers & Session Topics
This year's education sessions are designed to provide practical information for those working in or managing various roles at bar-related insurance companies, and our industry partners. Thursday will feature a full day of learning, collaborating and networking, followed by roundtable discussions for NABRICO company leaders. Friday morning will include an additional association-focused session.
For the full conference agenda, please see the Agenda page.
Keynote Session
Sam Anderson
Award-Winning Journalist, Cultural Critic, and Highly Acclaimed Author
This year’s keynote speaker, Sam Anderson, is an expert in what makes a good story. He is the author of the critically acclaimed book, Boom Town: The Fantastical Saga of Oklahoma City, Its Chaotic Founding, Its Apocalyptic Weather, Its Purloined Basketball Team, and the Dream of Becoming a World-Class Metropolis and is a staff writer for The New York Times Magazine.
keynote session sponsored by 
Bridging Generations, Building Success: Unlocking the Power of a Multigenerational Customer Base in Insurance
Keather Snyder
Vice President, Customer Success, Omnia Group
Today’s insurance customers span four generations, each with distinct needs, expectations, and communication preferences. The challenge for insurers is delivering experiences that resonate with all while maintaining consistency, trust, and efficiency. Through real-world examples and actionable tools, you’ll learn how to transform generational differences into stronger relationships, increased loyalty, and long-term growth.
Dynamics at the Intersection of Claims and Underwriting
Elise Farnham
President, Illumine Consulting
While underwriters tend to be looking in the ‘rearview mirror’ when placing coverage, claims professionals are considering the ‘here and now.’ And yet, both perspectives are vital in making certain the risk is evaluated correctly, coverage is appropriate for the risk, and claims are handled within the intent of coverage. In this program, we will explore how these two functions can complement one another to more effectively serve the needs of current and prospective insureds.
AI Panel Presenters and Speakers
To panels will discuss ways in which to approach AI issues within the legal professional liability environment.
Christina Fernandes-Dsouza
Global VP, Transformation Solutions, Strategy & Technology Group
Madeline Mitchell Stacy
AI Management, Business Development, Faculty & Executive in Residence, University of Central Oklahoma
Scott Davenport
President & Chief Technology Officer, Digitz
Merideth VanSant
Director, Client Partner, Slalom
Dealing with Pro Se Litigants
The rise in pro se litigants poses interesting challenges to even experienced claims and insurance defense professionals. In this session, partners of one of Oklahoma's leading law firms will explore ways to approach these situations.
Thomas Paruolo
Partner at DeWitt Paruolo & Meek, PLLC
Ryan Dean
Partner at DeWitt Paruolo & Meek, PLLC